How Our ISO 9001 Certification Shows Our Commitment to Quality

quality fiberglass poolsWhat does the word “quality” mean to you?

The dictionary defines it like this: “The standard of something as measured against other things of a similar kind; the degree of excellence of something.”

We really like that last part … “the degree of excellence of something.” For us, that something is fiberglass pools. At Thursday Pools, we’re so committed to having the highest degree of excellence in our fiberglass pools that we invited International Organization for Standardization, or ISO (that sets standards for excellence) to check out what we’re doing and rate us on it. And they’ve given us their seal of approval.

ISO 9001 is an international standard that specifies the requirements for a quality management system. The mission of the ISO is to “provide specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose.” In order to be ISO 9001 certified, a manufacturer must allow a third-party organization to come in and routinely audit their organization to ensure they are following the standards set forth.

Thursday Pools is the only ISO 9001 certified fiberglass pool manufacturer, and we do it voluntarily.

Some industries, such as construction and engineering, require suppliers to be ISO certified, either by law or contractually. Achieving the certification takes commitment, time, effort and expense, and no other fiberglass pool company in the United States is ISO 9001 certified. Thursday Pools is committed to producing the highest quality fiberglass pools and believes that implementing and being held accountable to the ISO standards will help ensure that’s always the case.

As part of the ISO Certification, Thursday Pools commits to:

  • Establishing and following a set of operating requirements in product design and development, production and customer service.
  • Performing internal, in-depth self-assessments of business processes.
  • Self-assessing interaction between each area of the business.
  • Recording, tracking and researching quality issues and implementing strong corrective actions.
  • Engaging employees by getting them involved in improvement activities.
  • Holding suppliers to a high standard of service and quality.

Thursday Pools must also follow these guiding Quality Management Principles:

  • Ensuring that the business keeps its primary focus on the customer.
  • Committing to leadership at all levels maintaining a unity of purpose in achieving the organization’s quality objectives.
  • Engaging and empowering employees at all levels to enhance the quality of the product.
  • Utilizing a process approach that can be recorded, measured and scrutinized.
  • Demonstrating a dedication to continuous improvement.
  • Making decisions based on evaluating and analyzing data.
  • Maintaining a strong relationship with suppliers.

What does the Thursday Pools’ ISO 9001 Certification mean for our customers?

  • You’ll know that you’re purchasing a fiberglass pool shell that’s manufactured in the United States, with carefully sourced materials.
  • Your new fiberglass inground pool will have been manufactured to the highest standards, as well as inspected and tested more than any other fiberglass pool in the industry.
  • You’ll be purchasing a fiberglass pool that’s loaded with cutting-edge innovations based on customer and dealer feedback from a company that’s relentlessly committed to improvement.
  • You can count on the production and delivery times you’ve been promised because Thursday Pools has streamlined their operations for efficiency.
  • You’ll receive the best customer service possible from people who love what they do and are passionate about making sure you’re thrilled with your new pool.

A lot of companies claim to have the “best quality” product. Sometimes it’s hard to know if that’s true. But in the fiberglass pool business, there’s just one company that has been certified in quality. That company is Thursday Pools, and they offer two industry-leading warranties to back that quality up. So, if you’re in the market for a new fiberglass pool, and quality matters to you, choose a Thursday Pools fiberglass pool. And enjoy years of worry-free pool ownership and a lifetime of memory-making fun.

About Thursday Pools

In our fiberglass pool manufacturing facility in Fortville, Indiana, we create the world’s thickest, strongest, most durable, lowest maintenance and finely crafted fiberglass pools. In addition to our  ISO 9001 certification, we are also ISO 14001 certified, which means we are as committed to environmental stewardship as we are to quality.

Thursday Pools is proud to introduce our latest innovation, the world’s first sunken living room fiberglass pool, which will be available to order in 2020. And our world’s first beach entry (or zero entry) fiberglass pools are now available in two designs; Grace and Sandal.